Developmental Service Worker “DSW” (Not Unionized – Residential Services Division)

How to apply

Send resume by email, mail or fax to the coordinates below:

For consideration, qualified applicants must submit a cover letter and resume to the Human Resources Manager.

Quote “Developmental Service Worker” and the location you are applying for in the subject line.

Kennedy House
Attention: Human Resources Manager
10 Milner Business Court, Suite #404
Scarborough, ON
M1B 3C6

Position Summary

Kennedy House – Residential Services Division is looking for dynamic, consultative, and results-oriented Developmental Service professionals to join our team in the role of Developmental Service Worker (DSW).

The Residential Services Division works in conjunction with child welfare systems and other organizations to provide individualized plans of care and support. We offer a wide range of programs including but not limited to the following: time management, hygiene,
transportation, nutrition, self-growth, health & safety, financial management, purchasing and utilization of community resources, job skills & employment preparation and housing & accommodation support.

Reporting to the Program Supervisor and indirectly to the Program Manager, the incumbent will be responsible for the care and safety of the clients residing in the residence. The DSW will provide direct/ongoing supervision and care to clients, age 12+ who live with Intellectual and/or Developmental Disabilities, supporting their daily living environment while adhering to the organization’s policies and procedures regarding confidentiality, privacy, conflict of interest, and safety expectations.

This is a full-time on-site position located at our Residential Services Division (Manse Road (Toronto)). The DSW will work an average of 40 hours per week and will require being available to work rotating shifts, including days, afternoons, overnights and weekends to meet the needs of the Program and clients.



  • A University Degree or College Diploma with a focus on Social Services and/or Behavioral Science is required
  • DSW Degree or Diploma is preferred


  • Prior experience specifically related to working with youth with developmental needs. This may include placement experience.
  • Demonstrated knowledge of developmental needs (intellectual, emotional, physical, and social) of children and youth
  • Current certification in CPR and First Aid is mandatory within 30 days of hire
  • Current certification in CPI with autism awareness is recommended
  • Valid Class G Driver’s License and clean Driver’s Abstract is required
  • Current (within 6 months) Police Check and Vulnerable Sector Search must be provided
  • Experience in a not-for-profit government agency is considered an asset
  • Broad awareness of other cultures, values, identities and perspectives with a demonstrated ability and interest in working with and for diverse populations
  • Ability to work under pressure to meet tight deadlines
  • Excellent organizational skills with the ability to manage conflicting and/or competing priorities in an effective and efficient manner
  • Excellent interpersonal skills with the ability to work independently and as part of a team
  • Excellent assessment, interviewing, and counselling skills
  • Excellent clinical skills, including experience and ability to work with and manage difficult behaviour
  • Excellent written and oral communication skills with the ability to write legible, clear and concise reports and person-centred plans
  • Maintain all required immunizations and vaccines


  • Provides case management to youth/individuals on caseload
  • Provides appropriate personal and physical care as needed, including but not limited to: hygiene and toiletry, medication administration, and crisis response
  • Advocates on behalf of individuals supported and liaise with family, medical, other professionals, and other service providers to address client needs
  • Identifies needs of supported youth/individuals and participates in the development and implementation of life plans/plan of care to enhance clients’ capacity to function in all aspects of community living.
  • Develops and implements life skills programs based on the Individual Support Plan/ Plan of Care
  • Assists in monitoring achievement of personal outcomes
  • Provides life skills training and emotional support to clients on a one-on-one or group basis
  • Maintains documentation, monitors finances while ensuring an appropriate standard of living
  • Provides direction to part-time and student placements staff as required
  • Supports individuals to achieve their established goals using a strength-based approach
  • Participate, attend and complete all required training meetings and/or learning programs
  • Complies with the Occupational Health and Safety Act, applicable legislation, and workplace-specific health and safety policies and procedures
  • Performs other duties as required

Additonal Information

Kennedy House provides its employees with a combination of challenging yet exciting career opportunities, both short and long-term. Being a Kennedy House employee means that you can apply your knowledge, broaden your skills and make a valuable contribution
to the organization, our clients’ lives and wellbeing, and the community you live in. Here at Kennedy House, we help the youth of today achieve their dreams of tomorrow.

Additionally, Kennedy House provides the following benefits:

  • Competitive compensation package
  • Group healthcare benefits (extended health, dental, and vision care
  •  Life insurance
  • Paid vacation
  • Company matched retirement savings plan (RRSP)
  • Opportunities to grow within the organization, including relocation within other the Kennedy House programs
  • On-site parking
  • Company events
  • Casual dress code
  • Employee assistance program (EAP)


Kennedy House thanks in advance all applicants who submit an application for their interest and time spent preparing their application; however, due to the high volume of candidates received, only those considered for an interview will be contacted.


Kennedy House is an equal opportunity employer that values diversity in the workplace. We are committed to inclusive, barrier-free recruitment and selection processes. At Kennedy House, we are committed to a supportive work environment where employees have the opportunity to reach their fullest potential. Diversity and inclusion are a central part of our culture, and we aspire to be a workplace that is respectful to everyone. We appreciate the interest of all candidates. Due to the volumes of applications we receive, we can only contact candidates that are selected to move forward in the recruitment process. If you are contacted for a job opportunity, please advise the Human Resources Representative of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Applicants need to make their needs known in advance so appropriate arrangements can be made.